Jurigate Terms of Service

Jurigate is a technical tool platform for digital material organization, screenshot management, OCR text extraction, AI-assisted classification, semantic search, evidence package export, numbering processing, archival organization, and related analysis.

除非 LexSnap 另有明确书面说明，本服务仅提供技术工具与信息处理能力，不构成法律意见、律师代理服务、诉讼策略建议、司法鉴定意见、电子取证鉴定结论，也不构成对证据真实性、合法性、关联性或可采性的保证，或对法院、仲裁机构、行政机关或监管机构一定采纳相关材料的保证。你应自行判断是否上传、处理、引用、提交、依赖或导出相关材料，并自行承担相应法律后果。必要时，你应咨询具备资质的律师、鉴定机构、数据合规顾问或其他专业人士。

Your use of the Service does not create an attorney-client relationship. Jurigate is not a law firm and does not provide professional legal representation or malpractice insurance.

The Service provides automated evidence processing and cloud-based data hosting. While Jurigate provides storage capacities based on your subscription, the Service is a dynamic litigation workflow tool, not a fail-safe permanent legal archive.

When registering or using the Service, you shall provide true, accurate, complete, and up-to-date information, and update such information promptly when changes occur. You shall properly safeguard your account, password, verification codes, API keys, and other authentication credentials, and you are responsible for all activities conducted through your account. If you discover any unauthorized access, use, or any security incident, you shall immediately notify Jurigate.

You shall not:

1. Rent, lend, resell, or transfer your account;

2. Forge identity or impersonate others;

3. Bypass access controls, subscription limits, billing limits, or security mechanisms;

4. Allow unauthorized third parties to use your account.

If you use the Service on behalf of an organization, you represent that you have obtained proper authorization from such organization.

Jurigate may offer free versions, trial versions, monthly subscriptions, yearly subscriptions, add-on feature packages, additional seats, additional storage, or other paid services. Specific prices, features, quotas, billing cycles, and limitations are as displayed on the order page or as specified in written commercial terms at the time of your order. Unless otherwise required by applicable law or explicitly promised by Jurigate, fees already paid are generally non-refundable.

Jurigate may offer a 7-day free trial period for new subscribers. During the trial period, you may access all or part of the features of your selected plan without advance payment. At the end of the trial period, if you have not cancelled your subscription before the trial expires, the system will automatically begin charging according to your selected billing cycle and payment method. You may cancel at any time during the trial period, and trial privileges will continue until the trial period ends.

If your subscription is an auto-renewing plan, at the beginning of each renewal cycle, the system will automatically charge using your authorized payment method, unless you cancel your subscription before the next billing cycle begins. If payment failure, chargeback, revocation, fraud dispute, refund dispute, or payment channel abnormality occurs, Jurigate has the right to suspend or restrict your access to all or part of the Service.

Jurigate uses third-party Merchants of Record (e.g., Lemon Squeezy). Payment verification is an independent process. Any delay in document access caused by payment holds, fraud flags, or third-party outages is not the responsibility of Jurigate. Users are strictly advised to complete exports at least 48 hours prior to any court deadlines.

You may cancel your subscription at any time. After cancellation, your service privileges within the current billing cycle will remain valid until the cycle ends, after which no further renewal will occur and your account will be downgraded to the Free plan or applicable plan. Fees already paid for the current period are non-refundable, but you may continue to use the Service until the current cycle ends.

If you upgrade your plan during the current billing cycle, the new plan will take effect immediately, with the price difference prorated based on remaining days. If you downgrade your plan, the downgrade will take effect after the current billing cycle ends. Downgrading may result in some features or data exceeding the new plan quotas; you should process relevant data in advance.

Jurigate generally does not provide unconditional refunds. However, in the following limited exceptional circumstances, Jurigate may consider refund requests at its discretion:

1. Duplicate charges: Multiple charges within the same billing cycle due to system or payment channel errors;

2. Obvious billing error: Charges with obviously incorrect amounts due to platform technical faults;

3. Platform technical failure: Core Jurigate features are unavailable for a reasonable period due to platform-side causes;

4. Refund request shortly after first payment, with no significant resource consumption (e.g., extensive OCR processing, AI analysis, or export operations);

5. Other circumstances required by law.

The following circumstances generally do not constitute grounds for refund:

1. Forgot to cancel trial or renewal;

2. Significant use of core processing resources (e.g., OCR, AI analysis, exports, etc.);

3. Requesting refund after completing high-consumption actions such as OCR/AI analysis/export;

4. Subjective dissatisfaction only while service has been provided normally;

5. Usage barriers caused by your own device, network, browser, or third-party account issues.

For detailed refund rules and application procedures, please refer to the Billing and Refund Policy page.

LexSnap 的付款处理可能通过第三方支付服务提供商或第三方 Merchant of Record 完成。若你购买服务时页面显示由第三方记录商家处理付款，则你的支付交易、发票、税务处理、部分退款流程或支付合规事项，可能同时受该第三方条款约束。若当前具体支付安排由 Lemon Squeezy 提供，则相应支付与结算流程将通过其体系完成。

You are responsible for any applicable taxes, cross-border payment fees, currency exchange fees, sales tax, VAT, or other similar taxes arising from your purchase or use of the Service, unless applicable law explicitly requires Jurigate to bear such taxes.

"User Data" refers to any content you or someone on your behalf uploads, inputs, stores, submits, syncs, generates, or requests to be processed during your use of the Service, including but not limited to:

1. Screenshots, images, documents, chat records;

2. OCR text, tags, annotations, metadata;

3. Case names, classification information, descriptions;

4. Exported files, search requests, search conditions;

5. Other materials you actively submit to the Service for processing.

You retain all rights, ownership, and interests in User Data as provided by applicable law. Jurigate does not acquire ownership of User Data by providing the Service.

You represent and warrant that:

1. You have lawful rights to the User Data, or have obtained necessary authorizations;

2. Your uploading, processing, analyzing, exporting, sharing, or storing of relevant data does not violate any applicable law, court rules, confidentiality obligations, professional obligations, contractual obligations, or third-party rights;

3. If User Data contains personal information, sensitive personal information, minor information, client information, confidential materials, trade secrets, or other protected information, you have obtained the necessary lawful processing basis;

4. You are responsible for the accuracy, completeness, legality, and suitability of User Data.

To provide the Service, Jurigate may, within necessary scope, store, host, transcode, perform OCR extraction, index, search, classify, deduplicate, concatenate, export, compute encryption fingerprints, troubleshoot, conduct security audits, and provide customer support processing for User Data.

AI 或自动化输出具有概率性和局限性，可能出现错误、遗漏、误判、偏差、格式问题、上下文不完整、识别失败、模型幻觉或不符合特定法域程序要求的情况。LexSnap 不保证任何 AI 输出、自动分析结果或自动处理结果的正确性、完整性、适法性、可采性或适用于任何特定案件、法庭、仲裁庭、监管程序或司法辖区。所有 AI 或自动化结果仅供辅助参考，必须由你进行独立复核、人工校验和专业判断，尤其是在提交给法院、仲裁机构、对方律师、客户、监管机构或其他第三方之前。

LexSnap 可能提供自动编号、页码编排、证据包导出及与 Bates Numbering 相关的技术能力。你理解，不同法域、法院、仲裁庭或程序规则，对证据编号的格式、字体、字号、位置、页边距、前缀、后缀、连续性、文件格式及展示方式可能有不同要求。LexSnap 仅提供自动化编号工具，不保证其导出结果天然满足你所在法域或个案的具体程序要求。你应在导出后自行检查、调整并确认其适用性。

LexSnap 可能提供图像篡改检测、风险提示或错误级别分析（ELA）相关能力。该等结果基于算法模型、图像处理逻辑和概率分析，仅作为真实性风险提示的辅助参考，不具有司法鉴定效力，也不能作为法院、仲裁庭或其他机关认定证据真实性的唯一依据。LexSnap 不对任何漏报、误报、误判、未发现的篡改行为，或将正常编辑/压缩误识别为风险的情形承担责任。

OCR text extraction and AI classification, annotation, summarization, and other feature outputs may contain recognition errors, classification biases, or information omissions. You should not treat OCR or AI output as a completely accurate reproduction of original files, and should perform manual verification before formal use.

Evidence materials, briefs, or documents exported through the Service do not automatically meet the procedural rules, evidence rules, or format requirements of any jurisdiction's courts. You should independently determine and ensure that exported materials comply with relevant requirements in your jurisdiction.

Jurigate is a technical tool platform, not a law firm, and does not provide legal representation, legal opinions, or guarantees of legal conclusions. Any output from the Service does not constitute legal advice and should not replace the professional judgment of qualified attorneys.

The accuracy of Bates numbering, line alignment, and exhibit indexing is subject to user verification. Jurigate shall not be liable for any court sanctions, rejected filings, or malpractice claims arising from the use of its output.

You shall not use the Service to engage in the following activities, nor allow third parties to engage in the following activities:

1. Violating applicable laws and regulations, court rules, professional standards, or contractual obligations;

2. Uploading, processing, or distributing illegal, infringing, fraudulent, harassing, defamatory, malicious, or otherwise inappropriate content;

3. Uploading viruses, trojans, malicious code, crawlers, scripts, or other harmful technologies;

4. Reverse engineering, cracking, bypassing, interfering with, testing, or destroying the Service's security mechanisms or access controls;

5. Unauthorized access to other users' accounts, data, or system resources;

6. Forging evidence, forging sources, forging metadata, or intentionally misleading third parties;

7. Using the Service to develop products that compete with Jurigate;

8. Unreasonably consuming system resources or affecting other users' use.

Jurigate has the right to investigate suspected violations and may, depending on the circumstances, take measures such as deleting content, restricting access, suspending service, terminating accounts, retaining logs, or cooperating with law enforcement.

Jurigate will take commercially reasonable technical and organizational measures to protect User Data from unauthorized access, disclosure, alteration, loss, or destruction. However, you understand that no Internet transmission, cloud infrastructure, third-party service, or software system can guarantee absolute security. You should independently determine whether to upload highly sensitive information, information protected by professional confidentiality obligations, significant trade secrets, or other specially restricted information to the Service, and bear the associated risks.

Except for the following circumstances, Jurigate will not intentionally disclose your User Data to unrelated third parties:

1. Necessary for providing the Service;

2. With your authorization or instruction;

3. To fulfill legal obligations, court orders, or regulatory requirements;

4. To investigate security incidents, fraud, infringement, or illegal activities;

5. Reasonably necessary to protect the legitimate interests of Jurigate, other users, or the public.

你的数据可能存储在位于中国境内或海外的服务器上。当你的数据被传输至你所在司法管辖区以外的地区时，LexSnap 将采取合理措施确保数据安全，包括但不限于标准合同条款、数据保护影响评估或其他适用的法律机制。你理解并同意，为提供服务所必需，你的数据可能在不同法域之间传输和存储。如你对数据跨境传输有特殊要求，请在上传敏感数据前咨询合规顾问。

Jurigate maintains User Data during active subscriptions. Notwithstanding our paid storage services, you are strictly required to maintain independent, local copies of all original evidence. Jurigate's liability for any data loss is limited to the storage fees paid for the affected period and does not extend to consequential legal losses.

Jurigate has the right to add, modify, restrict, replace, or discontinue all or part of features based on business development, legal compliance, security requirements, or product strategy.

If you violate this Agreement, pose security risks, default on payments, engage in illegal activities, infringe third-party rights, or if Jurigate reasonably determines that continuing to provide the Service would create risk, Jurigate has the right to suspend or terminate your access to the Service. You may cancel your subscription or stop using the Service according to the product interface or relevant instructions. Unless otherwise provided by applicable law, termination or cancellation does not automatically result in refund of fees already paid. After service termination, Jurigate may delete, anonymize, or process relevant data according to its data retention policy, except for data required to be retained by law, for dispute resolution, or for security audit purposes.

After service termination or account deletion, Jurigate will retain certain data for a reasonably necessary period according to applicable law and internal retention policies, including but not limited to: transaction and tax records, security audit logs, and information required to be retained by law. After the retention period expires, relevant data will be deleted or anonymized.

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Jurigate makes no express, implied, statutory, or other form of warranty, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted service, error-free, virus-free, accuracy of results, evidence admissibility, court acceptance, commercial effectiveness, or satisfaction of specific needs.

Jurigate does not guarantee:

1. The Service will always be uninterrupted, without delay, or without faults;

2. Uploaded content will not be delayed, damaged, or lost due to network, third-party services, system issues, or operational errors;

3. OCR, AI analysis, automatic numbering, automatic deduplication, concatenation, desensitization, summarization, or export results are absolutely accurate;

4. Materials formed using the Service will necessarily meet the procedural or evidence rules of your jurisdiction;

5. The Service can replace the judgment of attorneys, appraisal institutions, digital forensics experts, or other professionals.

To the maximum extent permitted by applicable law, Jurigate and its affiliates, officers, employees, contractors, suppliers, and licensors shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of profits, loss of revenue, business interruption, loss of data, loss of goodwill, cost of substitute procurement, litigation losses, regulatory penalties, or expanded legal liability.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Jurigate's total liability for any claim arising out of this Agreement (including negligence) shall not exceed the greater of:

1. The total fees you actually paid to Jurigate during the six (6) months prior to the event giving rise to the liability;

2. $100 USD.

Some jurisdictions do not allow exclusion of certain warranties or limitation of certain liabilities, so the above limitations may not fully apply in those jurisdictions, but shall apply to the maximum extent permitted by law.

This Agreement shall be governed by the laws of the State of California, USA, without regard to conflict of law principles.

Any dispute arising out of or related to this Agreement shall be resolved through binding arbitration in San Francisco, California, administered under the rules of the American Arbitration Association (AAA). The arbitrator's decision shall be final and binding. This arbitration agreement does not preclude either party from seeking provisional remedies (such as injunctions) from a court of competent jurisdiction.

You expressly agree that exclusive jurisdiction for any claim or dispute with Jurigate resides in the state or federal courts located in San Francisco, California. You waive any right to object to this venue on the grounds of inconvenient forum (Forum Non Conveniens), regardless of your physical location (e.g., Europe, Asia, etc.).

If any provision of this Agreement is deemed invalid, illegal, or unenforceable, it shall not affect the validity of other provisions.

Jurigate's failure to exercise or delay in exercising any right under this Agreement does not constitute a waiver of such right.

Without Jurigate's written consent, you may not assign your rights and obligations under this Agreement. Jurigate may assign this Agreement due to reorganization, merger, asset sale, or affiliate adjustments.

This Agreement constitutes the entire agreement between the parties regarding the Service and supersedes any prior oral or written agreements regarding the Service, except for order forms, enterprise agreements, data processing agreements, or other written documents separately signed by both parties.

For questions about this Agreement or the Privacy Policy, please contact us using the information provided at the top of this document.